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Your Business Needs Social Media – Here’s Why

social media

Social media is constantly evolving each and everyday and has become an essential in marketing success. With its constant uphill climb of being an everyday use for almost everyone it can have an immense impact on your business. Instagram, Facebook, LinkedIn, Twitter, TikTok, and YouTube are only a few platforms that can transform your business to the next level. Here is a list of five reasons why your business should be on social media.

  1. Building brand awareness – Get your name out there. Social media is another way to get your business known by having your information seen and shared by others. Many people rely on social media platforms as their main outlet for news and information, and with the click of a button customers are able to see the ins and outs of what your company is all about. Investing the time to create posts and respond to comments the more likely it is for someone to view and click on your profile.
  1. Better engagement – All social media platforms provide another way for you to engage with your customers by responding to their questions and concerns. More competitively your business is more reputable than those who do not engage with customers online. Through simple and quick conversations anyone is able to learn more about what your business has to offer. 
  1. Improves search engine rankings – The more traffic your business profiles receive the higher your business is in local rankings. For example, by linking your website in your social media profiles, the more likely it is for a potential customer to view your business before competitors. Increased followers, comments, and reviews are all ways your business can have a higher ranking.
  1. Builds brand loyalty – By having an online social presence, customers are more likely to share their positive experience with your business. Establishing personal relationships with customers creates authenticity and leads to customer and brand loyalty. 
  1. Increased number of satisfied customers – Public platforms offer people a place to share how they feel about your product or service. Whether positive or negative studies have shown that more people are relying on reviews when making decisions. With the help of social media you are able to share positive feedback, or even shift the negatives by offering concerns or apologies to the response.

Through consistent posting, sharing and commenting customers are able to see what your company is doing on a regular basis. Through the help of social media you can provide authentic information and watch your business soar to new heights.